Full time Offered Salary : $50,000.00 - $55,000.00 / Yearly

Customer Service Officer

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Job Description

Customer Service Officer

  • 50k – 55k + super
  • Full time

We are really looking for someone who puts the customer first – someone that has strong communication skills and can manage a high volume phone-based environment. You are a team player and like going above and beyond to help others.

This is a role where you can build a career. You will be encouraged to grow by developing your skills and knowledge, with additional projects and responsibilities available to those who show the initiative with many career success stories currently still working for Master Builders Victoria in various departments.


Who are we: 

Master Builders Victoria is a prestigious and trusted brand in the building and construction industry, with a rich history dating back to 1875. Located in East Melbourne, you will be working in a fun, inclusive, open plan environment where diversity is celebrated. We are a member organisation and our members are at the very heart of everything we do and strive to achieve.


What will help you succeed?

  • Minimum 2 years experience working in a customer fronting/focus role
  • Strong multi-tasking and problem solving skills
  • A mature composure with excellent communication skills
  • A solutions seeking approach
  • Excellent attention to detail as well as strong time management skills


Culture and Benefits:

We are culturally diverse workplace who pride on inclusivity and equity. We believe are a brand you can be proud to represent where there is opportunity for you to shine, grow and develop.


The successful applicant will need to provide proof of their right to work in Australia.

Permission to conduct a police check will be sought.


If you are interested in this opportunity please email Vicky Molvalis @ vmolvalis@mbav.com.au

Closing date 30/09/2021